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What is ACOM Health’s RAPID Complete Chiropractic Software?

RAPID Complete is a complete software solution for chiropractic offices comprised of modules that support clinical operations and for executing front office tasks like billing, collections and patient scheduling.  It runs in the familiar and universally available Microsoft Windows environment and as a result it is easy to install, learn and use.

How does it save me time?

Doctors report that fully 20 percent of their time is devoted to the notes and reporting processes. ACOM Health software is a time saver both in the clinic and in the front office. It removes the tedium of manual note-taking through the use of visual helpers like graphical diagrams (skeletal and muscular) and checklists that indicate such things as gradations of pain and treatment progress. In the front office, it enables the elimination of paper-based processes up to the establishment of a completely electronic office environment.  In short: faster, better evaluations and diagnoses; accelerated billing, faster collections, lower cost office operations.

How does it help my revenue stream?

RAPID supports clinic revenue in several ways: by enabling faster, more comprehensive patient exams, doctors increase the number of patients they can see in a day; guided examination procedures with forced documentation of medical necessity dramatically reduce challenges by third party payers; customizable text blocks automatically create notes that are clear and precisely reflect what insurers need to see to justify full, fair payment.

How does it work?

RAPID works by automating most of the paper-based processes typically found in chiropractic offices. Patients self-register using a tablet-computer resident form on which they enter their personal and complaint information, opening the case file. The doctor advances the file following an orderly process that moves the exam forward, step-by-step to identify the problem and define treatment. On repeat visits, the software enables the doctor to indicate treatment through a variety of outcomes assessment reports.  On conclusion of treatment, the doctor produces the appropriate final report almost immediately via a few key strokes.  Meanwhile, after each visit, charges are passed through to the business software for immediate billing.

Why are electronic files better than paper files?

Electronic files are better than paper files because they are easier to produce, easier to file, easier to edit and modify, and easier to safeguard since they can be replicated in secure, off-site repositories with the touch of a few keys. Moreover, they require little or not clerical handling, and can be used to generate interim and final reports automatically with little or no effort.

If I have multiple clinics, can I network them with ACOM Health?

Absolutely. ACOM’s RAPID Complete chiropractic software solution supports the accelerating trend towards chiropractic-centric, multi-specialty, often multi-location pain management practices. It incorporates key features; patient prescription management; centralized multi-location patient scheduling and billing; centralized report management, with sorting by facility; consolidated view of patient’s medical record and documentation by each specialist involved in treatment; inter-specialty workflow and records availability, and more.

How do I back up files?

ACOM does it for you if you have “RAPID BackUp Service” as part of your active maintenance agreement. Alternatively you may choose to use a third party backup service.

Do I have to purchase the whole system at once?

We often recommend acquiring the complete solution because it is the most cost effective way to modernize your clinic operations in one swift effort. Nevertheless, our recommendations are always based on your individual needs and clinic conditions. Our systems are modular so you can purchase individual modules and build out your system by adding others later. Many chiropractors measure their return on investment in weeks or months based on savings alone.

Do I have to implement the software myself?

We don’t leave you stranded.  We make it easy by providing full implementation services prior to installation. Most of our products can be downloaded over the Internet. When you get your software we provide the support you need to get up and running and productive as quickly as possible.

Is training available?

Training is part of the deal. We’re proud of the fact that our software is considered top of the line in its field but we also know that if it isn’t used, or isn’t used properly, it is not going to deliver as promised. That could damage our reputation so it is in our best interests to make sure that you and your staff are schooled in the basics right away. We provide comprehensive training by phone, and on the web.  As with most software, in any field, consistent use builds expertise. You will find that your productivity with RAPID will grow rapidly as you use it.

What kind of computer equipment do I need to run RAPID?

Requirements are modest, but vary according to the products purchased and specific needs of each practice. Detailed information about these requirements, configurations, and general costs can be found on the System Requirements page