Veteran chiropractor streamlines her practice with ACOM’s Electronic Health Records software

Photo of Dr Karen Thomas

THE CUSTOMER
For almost 25 years, Dr. Karen Thomas, DC has operated Greer Chiropractic Center in Greer, SC.

THE PROBLEM
Dr. Thomas wanted to eliminate tedious paperwork and bring her practice into line with the coming rules for electronic health records (EHR).

THE SOLUTION
ACOM's RAPID EHR software supports wireless tablets in the waiting room where patients tap in their symptoms when they arrive. Thomas adds her treatment notes on her own tablet, and a secure EHR is created. This eliminates 90% of the paperwork and much of the frustration of managing a health clinic.

THE RESULTS
Since installing the system, paperwork has vanished and billings have jumped 30%. Twice as many new patients are being added without any bottlenecks. Dr. Thomas received her 2012 incentive check, paid off her ACOM system, and invited another chiropractor to join her booming clinic.

Dr. Karen Thomas, DC
Owner of Greer Chiropractic Center

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Saves Thousands of Dollars in Transcription and Paper Costs With RAPID

CHALLENGE
As the practice grew in complexity and patient volume, expenditures for transcription services reached thousands of dollars per month, impacting both profitability and growth potential.

THE SOLUTION
Dr. Manidis explored RAPID Complete chiropractic software with an advanced network capability supporting all of his locations.

THE RESULTS
The system paid for itself in weeks through establishing a virtually paper-free operating environment and the elimination of transcription costs.

Dr. Manidis
Palm Aire Medical and Rehab Center

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Total Solution Delivers Total Practice Performance, and $18,000 Bonus

CHALLENGE
Lack of documentation software was causing time and resource constraints on entire practice. Too many manual process, reimbursement delays were often 60 days or more, some bills were even slipping through the cracks.

SOLUTION
After reviewing 7-8 eight products, chose ACOM Health's RAPID Software with integrated billing and record keeping, provide total practice performance and enabled them to easily qualify for the government's EHR stimulus.

RESULTS
Even in this tough economy, his practice has increased its revenue and recently had it best year yet. RAPID has made them money, improved productivity, saved time and improved overall image…and they were able to qualify early for the government EHR incentive and has already received their first maximum payment of $18,000.

Dr. David Arnold
Rockingham Chiropractic

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Chiropractor Cures Practice Headaches with RAPID Complete Software

CHALLENGE
The doctor tried several solutions to avoid manual input of daily notes and convoluted report processes. All were hard to use; staff resisted.

THE SOLUTION
Acquiring RAPID chiropractic software enabled Dr. Joe to automate input of clinical notes using graphical helpers and check lists and to build sophisticated electronic patient records. Concise interim and final reports are now produced with a few keystrokes.

THE RESULTS
RAPID’s clarity and ease-of-use brought instant staff buy-in. Addition of RAPID’s Patient self-registration Kiosk further reduced front office labor. Efficiency soared, reimbursements accelerated; professional relationships blossomed. Delays, denials and audit are all history.

Dr. Ferrantelli
Advanced Chiropractic Associates, Inc.

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Chiropractic Software Had Ohio Practice Operational From Day One

CHALLENGE
After unsuccessful efforts with some paperless solutions, Doctors Sikora and James were looking to streamline office operations and paper-based processes wherever possible.

THE SOLUTION
The software streamlines clinical notes, documentation and reporting in a paperless environment; ACOM’s Go Live-Stay Live approach streamlined implementation with detailed preconfiguration of the software to the clinics needs and preferences.

THE RESULTS
The software was installed at the clinic one day and was fully operational at the start of business the next. Dr. Sikora unconditionally recommends ACOM, their software and their Go Live-Stay Live program to any doctor.

Dr. Nathan Sikora and Dr. Michael James

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Doctor Establishes Paperless Practice with RAPID Chiropractic Software

CHALLENGE
The doctor “…wanted to do things right from the start.” A meticulous clinical notes and documentation writer, he wanted an automated system that integrated with front office software for business functions.

THE SOLUTION
RAPID automates Dr. Winters’ clinical notes and documentation, integrates them with business management modules for a seamless data flow between the treatment and the billing, collection and associated business activities. Tablet computers provide intra-office portability.

THE RESULTS
Dr. Winters credits RAPID with supporting practice growth of the practice. He neared optimum patient load after only one and one-half years in practice, now envisions multiple clinics under his established success pattern. RAPID also facilitates off-site back-up.

Dr. Jared Winters
Florida Chiropractic and Rehabilitation Clinic

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Dr. Nelson Elevates his Game with RAPID

CHALLENGE
Doctor wanted a way to achieve a more professional level in notes and reporting; eliminate time-consuming paper processes.

THE SOLUTION
RAPID clinical notes and documentation software runs on a tablet computer that doctors carry to patient encounter; creates notes on screen in situ vs. on paper, post visit.

THE RESULTS
Faster, more comprehensive notes; better-organized reports generated instantly; more fulfilling patient visits; faster response to attorney requests; significant reduction in non-clinical hours.

Dr. Eric Nelson
Nelson Chiropractic and Pilates Center

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Chiropractor Center Digs Out of Paper Avalanche with RAPID Software

CHALLENGE
Professionals and therapists recorded exams, and treatments on daily note forms created for their specific responsibilities. Reports routinely required hours of reading, analyzing and dictating.

THE SOLUTION
RAPID Documentation enables doctors to record clinical notes automatically, using on-screen diagrams and helpers, and to generate patient reports in minutes from a highly organized patient database with just a few keystrokes.

THE RESULTS
Dr. Arvanitis completes notes within seconds and easily finishes his paperwork by end-of-day. Documentation consistency and the ability to network the multiple offices simplify billing and collections.

Dr. Doug Arvanitis
Total Health and Wellness Centers (THWC)

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Paperless Practice, Reporting, and Bilingual Intake Forms Lead to RAPID

CHALLENGE
Dr. Pete determined that his new office would be technology-intensive -- automated, wireless and paperless.

SOLUTION
For his professional and business operations, Dr. Pete purchased RAPID Complete, a modular end-to-end chiropractic office software solution with two key components. With RAPID Documentation, the clinical modules enable doctors to automate notes and reporting, complete with coding and compliance support. Correspondingly, RAPID Practice Management streamlines the fundamental front office applications.

THE RESULTS
“It saves time, it produces better reports and more complete documentation, and it gets rid of 95% of the manual activity in the office. Now I can put most of my focus on helping people get and stay well."

Dr. Peter J. Szakacs
Quantum Vitality Centres

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Solo Practitioner Finds RAPID EMR Key to Better, Faster Notes & Reports

CHALLENGE
Dr. Zarzana often found herself bogged down in paperwork -- handwriting and recording daily SOAP notes and later composing and issuing reports to the various attorneys, insurance companies, regulators and referring doctors that required them.

“These reports are legal documents, and they have to be right,” she says.  Nevertheless,  paperwork was adding the equivalent of a full day of additional work to her schedule each week, crimping her time with patients and seriously impairing her personal time and lifestyle.

THE SOLUTION
Dr. Zarzana began looking for a way to save time and energy and in a serendipity moment, the solution arrived with a patient about six months after she opened Zarzana Chiropractic. An employee of nearby ACOM Solutions, Inc., the patient mentioned that the company offered an automated clinical notes and reporting solution called RAPID Documentation that was specifically designed for chiropractic offices. “I already had an interest in technology and as we talked about RAPID, I became very interested,” she says. “When I saw the solution demonstrated I was amazed. I decided to purchase it immediately.”

THE RESULTS
“Chiropractors’ first interest is health care, but chiropractic is also a business. So you have to look for affordable ways to make the business side better while not negatively impacting patient care. RAPID was not complicated to learn and it is extremely easy to use. Its impact on patient care is very positive, because it frees up time from paperwork that can be devoted to patients or to building out the practice.”

Dr. Michelle Zarzana
Zarzana Chiropractic

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