Reporting: Your Practice, Your Money… Complete Visibility 24 X 7

One of the most common complaints chiropractors have about Chiropractic school is the lack of classes on fair hiring, business management and insurance claim collections. Lower and lower profits per patient make it harder than ever for doctors to run profitable practices.

Q: Why should I outsource my billing?

A: Outsourcing your billing benefits you in many ways. The most important reason is increased revenue. Our entire focus is on billing and collections. We can dedicate 100% of our time and energy on collecting from the insurance companies. Utilizing a billing service will free your staff up to concentrate on patient care and the daily work of running your office. We handle the hassle of getting the insurance companies to pay. There is also the decrease in overhead, fewer employees in the office, no payroll, taxes or benefits that you have to pay for billing staff.

Q: What kind of experience does the staff of AMB have?

A: The ACOM Billing team consists of certified medical reimbursement specialists (CMRS) and certified professional coders (CPCs). We are well versed in ICD-9 CPT codes and modifiers. We pride ourselves on keeping up to date with current billing issues in the community and strive for continued education.

Q: What is the turn around time on claims?

A: We make every effort to have claims out within 48 hours of getting charges from you. There are times when that may take longer, either because we are missing information or need to clarify something with your staff. As for turn around time from the insurance carriers, it varies depending on the carrier and if the claim goes electronically or by paper.

Q: Why is it important to send claims electronically?

A: Turn around time is the major reason. Claims process faster electronically than by the old method of paper claims. Medicare and HIPAA have made regulations regarding electronic claims and can place sanctions on you for not submitting claims electronically. Approximately 90-95% of claims can go electronically at this time.

Q: How do I know what is going on with my accounts?

A: You have access to your accounts and reports through online software, 24×7. These reports will break down how much you billed/collected/adjusted for the month. You will also be able to see what procedures you did and how many of each. We also have periodic meetings to go over your account with you and help set goals. Of course you are always encouraged to call us anytime with any questions.