How to Establish a Relationship with Your Patients’ Physicians

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Normally, new patients provide you with a lot of information when they start coming to your practice. They tell you their address, contact information, and medical history. Usually, they’ll provide the contact information to their other physicians as well. This creates the perfect chance to establish a professional relationship with other medical professionals. But first, you need to create an …

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How Your Patients Happiness Benefits Your Practice

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Nobody likes a bad experience during a doctor’s appointment. When your patients come into your practice, they expect friendly staff, short wait times, and a knowledgeable chiropractor. So you try to keep your patients happy by being attentive and personable every time they come in. When your patients are satisfied, your practice reaps the benefits. According to a report on …

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How Does Patient Registration Affect Claims Payment?

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From recording your patient’s name, date of birth, and insurance policy information to obtaining details about the problem that brought them to your practice for care, thorough patient registration is essential. During the registration process, a patient should be asked to provide proof of identification, insurance policy details, demographic information, and details about the onset of their illness.  All these …

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Chiropractic Denial Management

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Appealing denied claims is a frustrating and time-consuming process for even the most experienced billing department.  There are many reasons a claim is denied and just as many ways to address the denial.  I will give you a roadmap to navigate the denial management jungle. First identify the source of the denial.  The most simple and often used method is …

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When Patients Don’t Pay

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Collecting money from patients is among the most difficult aspects of practice management, and an economic downturn will make the task even more challenging.  The manner in which your office staff handles payment problems with patients reflects on your entire practice, and the outcome will have a significant effect on your staff’s satisfaction and your bottom line. Here are a …

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ICD-10 “Subluxation” Codes for Chiropractors

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For most chiropractors the “words” 739.1, 739.2, 739.3, 739.4, and 739.5 are regular vocabulary, however, in two years they will vanish!  Why?  Because they are ICD-9 codes, and ICD-9 is scheduled for execution on October 1st, 2015.  ICD-10, incidentally, is also scheduled for execution on October 1st, 2015, bringing a whole new diagnosis vocabulary.  Our beloved 739.x Nonallopathic lesions will become M99.01, M99.02, M99.03, M99.04, and M99.05 under ICD-10.  These new …

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EMR for Chiropractic and Beyond- Privacy, Patient Consent, Patient Control??

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A unique situation is surfacing when it comes to Electronic Medical Records.  You see, when medical records were in paper charts, physical custody was always the responsibility of the physicians office.  Now in the age of technology, specifically interoperability, the location of ones medical record is no longer tied to a physical location.  Herein lies the issue; should medical records now belong to patients?  …

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Get Involved and Help Save Chiropractic

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With all the changes taking place in the medial and healthcare industries these days, chiropractors can not sit idly by. The Foundation for Chiropractic Progress is a not-for-profit organization committed to the progress of the Chiropractic practice and helping to increase awareness about this extremely effective form of treatment though marketing, media, press etc.  View the Foundation for Chiropractic Progress …

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Second Round of ICD-10 Testing Successful

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From April 27 through May 1, 2015, Medicare Fee-For-Service (FFS) health care providers, clearinghouses, and billing agencies participated in a second successful ICD-10 end-to-end testing week with the Centers for Medicare and Medicaid Services (CMS). This second end-to-end testing week demonstrated that CMS systems are ready to accept ICD-10 claims. Approximately 875 providers and billing companies participated, and testers submitted …

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Myths and Facts of ICD-10 for Chiros

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6 MYTHS AND FACTS OF ICD-10 The compliance date for ICD-10 implementation is October 1, 2015 for all HIPAA covered entities. The Department of Health and Human Resources (HHS) recently published an informative article titled “ICD-10-CM/PCS Myths and Facts” to help clarify ICD-10 ambiguity. Summarized highlights of that article follows below: Myth 1: ICD-10 implementation planning should be undertaken with …

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